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FAQs

DRAIN AND SEWER FAQS

What are the most common causes of a clogged drain in McLean County homes?

Kitchen grease, food particles, hair, soap scum, and mineral buildup are the main causes of clogged drains. In older McLean County homes, tree roots and aging clay tile sewer lines often make these problems worse.

When should I call a plumber instead of trying to unclog a drain myself?

If more than one drain is slow, you smell sewage, hear gurgling, or a plunger and basic methods do not work, it is time to call a plumber. Those signs point to a deeper blockage in the main line.

What is the difference between snaking and hydro jetting?

Snaking breaks a small path through the clog so water can pass. Hydro jetting uses high pressure water to scrub the full inside of the pipe, remove grease and buildup, and help prevent the clog from coming back.

Is hydro jetting safe for older sewer pipes?

Yes, when it is done by a licensed plumber who understands how to adjust pressure by pipe material and condition. In many cases hydro jetting is gentler and more thorough than harsh mechanical methods.

How often should my sewer line be cleaned or inspected?

Older homes or properties with large trees often benefit from an annual inspection and cleaning. Newer systems typically need service every two or three years, or any time there is a backup.

Why do my drains gurgle when I use another fixture?

Gurgling usually means air is trapped in the line due to a partial blockage or venting problem. It can be an early sign of a main line issue.

Can recurring drain clogs mean I have a bigger plumbing problem?

Yes. Repeated clogs in the same line or in several fixtures often point to damaged pipes, root intrusion, or a failing sewer line that needs professional evaluation.

Are chemical drain cleaners safe for my pipes?

Chemical cleaners are harsh on pipes and can damage seals, finishes, and older materials. They often push problems deeper into the system instead of solving the cause.

WATER HEATER FAQS

How do I know if my water heater needs repair or replacement?

Signs include inconsistent hot water, rusty or cloudy water, rumbling sounds, water around the base, or a unit that is older than 10 to 15 years for tank models.

Should I consider a tankless water heater for my home?

Tankless water heaters provide endless hot water, save space, and can lower energy bills. They cost more upfront but often pay off for busy households or long term owners.

Why does my hot water smell like sulfur or rotten eggs?

That odor usually comes from bacteria reacting with the anode rod inside the tank. Flushing and anode rod service can often correct the problem.

How long do water heaters usually last in Illinois?

Most tank models last about 10 to 15 years. Tankless systems can last 20 years or more with proper maintenance and clean water.

Why is my water heater making popping or rumbling noises?

Those sounds often come from sediment on the bottom of the tank. Flushing the tank can remove buildup and restore efficient heating.

Why is my water not getting hot enough even though the heater is on?

Possible causes include a failing thermostat, worn heating elements, sediment buildup, or an undersized unit for your home.

Is it normal to see a little water under my water heater?

No. Any standing water or active dripping should be checked. Small leaks can quickly turn into larger failures and water damage.

SUMP PUMP AND BASEMENT FLOODING FAQS

How often should I replace my sump pump?

Most sump pumps last about 7 to 10 years, depending on how often they run and how they have been maintained.

Why does my sump pump run constantly, even when it is not raining?

A high water table, a stuck float, an undersized pump, or a drainage issue around the foundation can cause constant cycling.

Do I really need a backup sump pump in Illinois?

Backup pumps are strongly recommended. Storms that cause flooding often cause power outages, and a backup system keeps the basin pumping when the main pump cannot.

Why is my basement still damp even with a sump pump installed?

A sump pump protects against standing water, but dampness can still come from humidity, minor seepage, poor grading, or an undersized system.

Can you install sump pumps in older basements without existing pits?

Yes. A licensed plumber can create a proper basin, drainage path, and discharge line even in older homes.

LEAKS, PIPES, AND WINTER FAQS

What causes low water pressure in older McLean County homes?

Corroded pipes, mineral buildup, partially closed valves, failing pressure regulators, or hidden leaks are common causes of low pressure.

How can I prevent my pipes from freezing during Illinois winters?

Insulate exposed lines, keep heat on, open cabinet doors for airflow, disconnect hoses, and allow a light drip from faucets on exterior walls during extreme cold.

What should I do first if a pipe bursts in my home?

Turn off the main water shut off valve, then call a licensed plumber. The faster water is stopped, the less damage will occur.

How do I know if my home needs whole home re piping?

Frequent leaks, rusty water, low pressure, or very old galvanized or thin copper pipes are strong signs that a full re pipe may be more cost effective than constant repairs.

Why is my tap water suddenly discolored or rusty looking?

Discoloration often comes from rust inside aging pipes or sediment that has been stirred up in the system. It should be checked, especially in older homes.

Are PEX pipes better than copper for older homes?

Both are good options. PEX is flexible and resists freezing damage, while copper is very durable and long lasting. The right choice depends on the home and budget.

FIXTURES, TOILETS, AND FAUCETS FAQS

Why does my toilet keep running after I flush it?

A worn flapper, faulty fill valve, or misadjusted float are common causes. These parts can often be replaced without changing the whole toilet.

What causes a faucet to drip or make a squealing noise?

Worn seals, loose parts, mineral buildup, or high water pressure can cause dripping or odd sounds in faucets.

Why does my garbage disposal smell bad or back up into the sink?

: Old food, grease, and debris inside the disposal or drain line can lead to odors and blockages. Sometimes the unit is failing and needs replacement.

Can I safely install a new faucet or sink myself?

Some homeowners can, but misaligned drains, loose seals, and small leaks behind cabinets are common after DIY installs. Professional installation reduces risk of hidden water damage.

GENERAL PLUMBING FAQS

Do you offer 24/7 emergency plumbing service?

Yes. We respond to emergencies nights, weekends, and holidays for McLean County homeowners.

Do you provide free estimates for plumbing work?

Yes. We inspect the issue, explain your options, and provide a clear estimate before work begins.

Are you licensed and insured in Illinois?

Yes. Everything Water is a licensed and insured plumbing contractor with Illinois License number 058 185174.

How fast can you arrive for an emergency call in McLean County?

Response times vary by location and call volume, but we aim to arrive as quickly as possible, often within about an hour for many local calls.

Why is it important to hire a licensed plumber instead of a handyman?

Licensed plumbers follow code, carry insurance, and use proper materials, which protects your home, your safety, and any future real estate transactions.

What areas of McLean County do you serve?

We serve Bloomington, Normal, Danvers, Heyworth, LeRoy, Carlock, Downs, McLean, and many surrounding rural communities.

HOME BUYER AND INSPECTION FAQS

Should I get a plumbing inspection before buying a home?

Yes. A plumbing inspection can reveal sewer issues, hidden leaks, and aging systems that a general home inspection may not fully cover.

Can you perform a sewer camera inspection before I make an offer on a house?

Yes. A camera inspection helps you understand the condition of the main sewer line before you commit to a purchase.

What plumbing issues can be deal breakers when buying a home?

Severely damaged sewer lines, extensive corrosion, chronic basement flooding, and very outdated or unsafe piping may all affect your decision or the negotiation.

Do you provide written reports after a plumbing inspection?

Yes. We can provide a written summary of our findings that you can use for your records, negotiations, or planning repairs.